24-Hour Alarm Security System Monitoring
Protec - Offing Portland Oregon 24-Hour Local Alarm Security System Monitoring Services
24-Hour Local Alarm Monitoring Services Overview
Protec is one of the few companies left in Oregon that provides LOCAL MONITORING. And Protec's alarm monitoring system is much more than an alarm that triggers a siren. Ours is monitored protection, with emergency teams standing by in our state-of-the-art security monitoring center, ready to dispatch the proper authorities. A monitored system is a powerful deterrent to crime and other emergencies; it delivers important additional security, day in and day out. Research has shown that sites with monitored security are three times less likely to experience a burglary or break-in.
State of the Art Local Security Monitoring Facility
We use state of the art technology to route your alarm signals and calls quickly and efficiently. All signals are automatically logged and routed to our local central station where experienced, local operators attend to each event individually.
Experience The Difference
One-call Peace of Mind, from monitoring and dispatching, to customer service, billing questions, technical assistance over the phone, and scheduling a service call. Our dispatchers and customer service personnel are trained experts in their field. Because they are based locally, right here in Portland, Oregon, they get to know each account individually. We recognize that each customer has specific requirements.
The Security System Monitoring Process
- Your armed alarm system is activated and notifies our security monitoring center.
- A specially trained alarm dispatcher calls your premise and cancels the alarm if you give your secret code.
- Police, fire or other emergency services are dispatched if you indicate help is needed or you cannot be reached.
* Protec can customize your account and tailor to your specific needs.
What does this mean to you?
We can get you answers and resolutions to your questions faster and more skillfully. Unlike national security monitoring companies where you become a number in a computer, Protec treats each customer as if they were the only customer we have. At Protec, you matter.
What if your alarm company were to lose power and experience interrupted service due to a natural disaster?
Protec's database information is completely redundant as is all our processing equipment. Our receivers are the latest in the industry. Loss of power is not a problem as massive generators back up our centers in the event of an emergency.
What does all this mean to you?
We will respond to your alarm signal or telephone call regardless of geographical weather conditions or power conditions. Ask our competitors if they can provide the same guarantee.
24-hour Technical Assistance Center
Our in-house 24-hour Technical Assistance Center is staffed with professionals who are able to provide troubleshooting assistance, including panel downloads with limited reprogramming. This means we save you time and money and avoid the hassle of waiting for a service technician at your home. However, if a service call is necessary, we are able to immediately schedule a service appointment without the inconvenience of callback scheduling.
How does Protec provide this timely and efficient service to you?
Our monitoring centers use a state of the art monitoring software. Our corporate office is tied to the operations center so that we can view account information in real-time. How does this help you? You need only make one call to Protec to get the answers you need.
To learn more about our 24-Hour Local Alarm Monitoring products and services, call our Portland, Oregon office at 503.235.4000 or Email Us Today.